Terms and Conditions

Effective from the date of your first payment to Alexandra Conroy Ltd

Parties

The Parties to this agreement are

  1. Alexandra Conroy Ltd (the "Company"); and
  2. You (the "Client").

Services

The Company shall provide the Client with a coaching program (the “Program”).

The Program shall be conducted virtually via Zoom (or such other online platform as agreed between the Parties from time to time) and shall include:

  • Six one-hour 1:1 coaching sessions
  • Tailored resources and worksheets
  • Email support between sessions

The Program shall be delivered by Alex Conroy (the “Coach”).

Fees

In consideration for the Program, the Client shall pay the Company a fee of £1,500. 

The Company’s obligations to provide the Program is conditional upon the Client’s payment of the fee in accordance with this clause.

Scheduling and Cancellations

Any sessions that are not held within 12 weeks of the first session will be lost. 

Sessions that are cancelled on less than 24 hours’ notice will not be rescheduled or refunded unless otherwise agreed by the Company in its discretion.

Confidentiality

The Company shall use all reasonable endeavours to keep confidential and not disclose to any third-party any personal information relating to the Client or any other information of a confidential nature relating to the Client or disclosed by the Client during the course of the Program ("Client Confidential Information”). Any such confidential information shall only be used for the purpose of providing the Program. Client Confidential Information shall not include any information which (i) becomes available to the public through no breach of confidentiality by the Company; (ii) was in the Company’s possession prior to receipt of the disclosure; or (iii) is received by the Company independently from a third party free to disclose such information.

Upon request, the Company will promptly return or destroy all documents containing Client Confidential Information and delete all electronic records of or containing the same.

The confidentiality clauses above shall not apply to the extent that any information is required to be disclosed by law, regulation or legal process. In addition, such clauses shall not apply (i) if the Coach reasonably believes that disclosure of such information is necessary to protect the safety of any individual or to prevent or report a crime or (ii) if the Client consents to disclosure by the Company of such information.

Personal Data

This Client acknowledges receipt of the Company’s Privacy Notice (Click Button Below to View) and consents to the Company processing personal data obtained pursuant to this agreement in accordance with the terms of such Privacy Notice.

Coaching Process

The Client acknowledges that coaching is not legal or professional advice, therapy or counselling. The Company will endeavour to share its best coaching tools and guidance with the Client, however, the Client acknowledges that it is his/her responsibility, with the support and encouragement of the Coach, to generate his/her own solutions and take whatever action is needed to bring about any desired outcomes.

Limitation of Liability

Except in respect of liability which cannot be excluded or limited by law, neither Party shall be liable for any indirect, special, incidental, or consequential damages, or for any loss of revenue, profits, income, data, goodwill or business opportunities, arising from the performance or non-performance of this agreement.

Termination

Either Party may terminate this agreement and the provision of the Program at any time by providing written notice to the other Party. The Confidentiality, Personal Data and Limitation of Liability provisions above shall all survive termination of this agreement.

Entire Agreement

This agreement sets out the entire agreement and understanding between the Parties and supersedes all prior agreements, understandings or arrangements (whether oral or written) relating to this agreement. 

Governing Law

This agreement shall be construed in accordance with and shall be governed by the laws of England and Wales.

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